Viber verification code not received?

First check whether Viber is sending codes at all. Below is a live count of Viber codes reaching our public numbers, then the fixes that usually work.

Is Viber sending codes right now?

Viber sends too few codes to our numbers to judge the last hour. The counts below are the best guide.

Numbers that got codes (7 days)

67

This counts Viber codes reaching our public numbers. If Viber is delivering here but not to your phone, the problem is most likely the number, your phone or your carrier. Work through the steps below.

What to try

1. Check the number format: pick the right country and drop the leading 0 (07700 900123 becomes +44 7700 900123).
2. Wait a full minute before pressing resend. With many apps only the newest code works, so resending too early can cancel the first one.
3. Stop after two or three requests. Viber limits how many codes it sends and may stop sending for a while without telling you.
4. Look for another way to get the code: a phone call, an email, or the code shown in the app on a device where you are already signed in.
5. On your own phone: check your signal, turn airplane mode on and off, and look in your spam or unknown-sender filters.
6. On a free number: pick one that received a Viber code recently, and switch numbers instead of retrying one that failed.

Viber tips

• If Viber tries a call first, look for the option to get an SMS code instead; calls cannot reach the number’s inbox.
• Request one code and wait. The inbox refreshes on its own every 10 seconds.
• Choose a number with a recent Viber code on this page: it shows Viber was still sending to it.

Free numbers that recently received Viber codes