Uber verification code not received?

First check whether Uber is sending codes at all. Below is a live count of Uber codes reaching our public numbers, then the fixes that usually work.

Is Uber sending codes right now?

Uber sends too few codes to our numbers to judge the last hour. The counts below are the best guide.

Numbers that got codes (7 days)

1,284

This counts Uber codes reaching our public numbers. If Uber is delivering here but not to your phone, the problem is most likely the number, your phone or your carrier. Work through the steps below.

What to try

1. Check the number format: pick the right country and drop the leading 0 (07700 900123 becomes +44 7700 900123).
2. Wait a full minute before pressing resend. With many apps only the newest code works, so resending too early can cancel the first one.
3. Stop after two or three requests. Uber limits how many codes it sends and may stop sending for a while without telling you.
4. Look for another way to get the code: a phone call, an email, or the code shown in the app on a device where you are already signed in.
5. On your own phone: check your signal, turn airplane mode on and off, and look in your spam or unknown-sender filters.
6. On a free number: pick one that received a Uber code recently, and switch numbers instead of retrying one that failed.

Uber tips

• Use your own number. Drivers and couriers call that number, and calls never reach the number’s inbox.
• Never save a card or Uber Cash on an account that has a public phone number.
• If an Uber account already uses a public number, change it to your own in the account settings right away.

Free numbers that recently received Uber codes