SHEIN verification code not received?
First check whether SHEIN is sending codes at all. Below is a live count of SHEIN codes reaching our public numbers, then the fixes that usually work.
Is SHEIN sending codes right now?
SHEIN sends too few codes to our numbers to judge the last hour. The counts below are the best guide.
- Numbers that got codes (7 days)
- 3,318
This counts SHEIN codes reaching our public numbers. If SHEIN is delivering here but not to your phone, the problem is most likely the number, your phone or your carrier. Work through the steps below.
What to try
- Check the number format: pick the right country and drop the leading 0 (07700 900123 becomes +44 7700 900123).
- Wait a full minute before pressing resend. With many apps only the newest code works, so resending too early can cancel the first one.
- Stop after two or three requests. SHEIN limits how many codes it sends and may stop sending for a while without telling you.
- Look for another way to get the code: a phone call, an email, or the code shown in the app on a device where you are already signed in.
- On your own phone: check your signal, turn airplane mode on and off, and look in your spam or unknown-sender filters.
- On a free number: pick one that received a SHEIN code recently, and switch numbers instead of retrying one that failed.
SHEIN tips
- Sign up with email instead if SHEIN offers it, and add your own number later.
- Never save a card or home address on an account verified with a public number.
- Pick a number that received a SHEIN code recently: it shows SHEIN was still sending to it.
Free numbers that recently received SHEIN codes
Frequently asked questions
Why is my SHEIN verification code not coming?
Usually the number was entered in the wrong format, the code is delayed or rate-limited after several requests, or SHEIN won't send to that number. Check the live status above first: if SHEIN is delivering normally, the problem is on the receiving side.
How long does a SHEIN code take to arrive?
Usually a few seconds. Delays of a minute or two happen, so wait a full minute before asking for a new code.
Can I get a SHEIN code without my own phone number?
Sometimes. The free numbers on our SHEIN page received SHEIN codes recently, but they are public: anyone can read the code, so use them only for throwaway accounts.