Google verification code not received?

First check whether Google is sending codes at all. Below is a live count of Google codes reaching our public numbers, then the fixes that usually work.

Is Google sending codes right now?

Google sends too few codes to our numbers to judge the last hour. The counts below are the best guide.

Numbers that got codes (7 days)

1,031

This counts Google codes reaching our public numbers. If Google is delivering here but not to your phone, the problem is most likely the number, your phone or your carrier. Work through the steps below.

What to try

1. Check the number format: pick the right country and drop the leading 0 (07700 900123 becomes +44 7700 900123).
2. Wait a full minute before pressing resend. With many apps only the newest code works, so resending too early can cancel the first one.
3. Stop after two or three requests. Google limits how many codes it sends and may stop sending for a while without telling you.
4. Look for another way to get the code: a phone call, an email, or the code shown in the app on a device where you are already signed in.
5. On your own phone: check your signal, turn airplane mode on and off, and look in your spam or unknown-sender filters.
6. On a free number: pick one that received a Google code recently, and switch numbers instead of retrying one that failed.

Google tips

• Look for messages starting with G- followed by digits. That is how Google formats its verification codes.
• If Google will not accept the number, move on to another one instead of retrying the same number.
• After signing up, open your Google Account security settings and remove this number as a recovery phone.

Free numbers that recently received Google codes