SMSThatWorks

Coinbase verification code not received?

First check whether Coinbase is sending codes at all. Below is a live count of Coinbase codes reaching our public numbers, then the fixes that usually work.

Is Coinbase sending codes right now?

Coinbase sends too few codes to our numbers to judge the last hour. The counts below are the best guide.

Numbers that got codes (7 days)
39

This counts Coinbase codes reaching our public numbers. If Coinbase is delivering here but not to your phone, the problem is most likely the number, your phone or your carrier. Work through the steps below.

What to try

  1. Check the number format: pick the right country and drop the leading 0 (07700 900123 becomes +44 7700 900123).
  2. Wait a full minute before pressing resend. With many apps only the newest code works, so resending too early can cancel the first one.
  3. Stop after two or three requests. Coinbase limits how many codes it sends and may stop sending for a while without telling you.
  4. Look for another way to get the code: a phone call, an email, or the code shown in the app on a device where you are already signed in.
  5. On your own phone: check your signal, turn airplane mode on and off, and look in your spam or unknown-sender filters.
  6. On a free number: pick one that received a Coinbase code recently, and switch numbers instead of retrying one that failed.

Free numbers that recently received Coinbase codes

Frequently asked questions

Why is my Coinbase verification code not coming?

Usually the number was entered in the wrong format, the code is delayed or rate-limited after several requests, or Coinbase won't send to that number. Check the live status above first: if Coinbase is delivering normally, the problem is on the receiving side.

How long does a Coinbase code take to arrive?

Usually a few seconds. Delays of a minute or two happen, so wait a full minute before asking for a new code.

Can I get a Coinbase code without my own phone number?

Sometimes. The free numbers on our Coinbase page received Coinbase codes recently, but they are public: anyone can read the code, so use them only for throwaway accounts.